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  1. #1
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    Default [HALPP]Friends Computer Crashed ):

    So my friends computer has taken a dump on her, and I told her I'd try and figure it out. It's a Toshiba, and when you power on, the screen comes up saying "loading, press f2 to go to boot menu" etc., but after that screen, it goes to a black screen. I decided to let it run, and see if anything happened, and after a while (like 10 minutes) it said "Windows is downloading files..." and then went black again. We kept it running, and then the mouse appeared. That's as far as it's gotten... Any idea as to how we can fix this? I have a feeling it's completely fixable, due to the mouse and shit showing up, but I have no clue where to start. Thanks. <3

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  2. #2
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    When it initially crashed did it bluescreen then shutdown?

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  3. #3
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    Sounds like the system files got fucked in the ass.

    Grab a recovery CD for the operating system she has and see if that will fix it.

    What OS by the way?

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  4. #4
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    Austin .'s Avatar
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    Default

    Windows 7, anyway I can burn a recovery cd? And I don't know, I wasn't there, but I can ask her.

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  5. #5
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    I think you need to reinstall the window 7. *Note* When reinstalling new window, it wipe out the whole hard drive/ memory.

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  6. #6
    fear_bot
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    Quote Originally Posted by gmoney View Post
    I think you need to reinstall the window 7. *Note* When reinstalling new window, it wipe out the whole hard drive/ memory.
    He might have to reinstall if the recovery doesn't help, and when you install Vista or up you have the option to keep your files from old Windows operating systems.

    Quote Originally Posted by xCrimsoNx View Post
    Windows 7, anyway I can burn a recovery cd? And I don't know, I wasn't there, but I can ask her.
    You can either burn it to a CD/DVD, or have it on a bootable USB flash drive.

    Download link: http://www.sendspace.com/file/7g0jjd (x86) http://www.sendspace.com/file/gnhu2a (x64)

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  7. #7
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    Default

    Quote Originally Posted by xCrimsoNx View Post
    "Windows is downloading files..." and then went black again.
    Did she happen to turn her computer off when it was downloading an update in the past?

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  8. #8
    V.XVII.XIV Synix's Avatar
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    Default

    It could have gotten a virus. forgot the name of it though.

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  9. #9
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    Default

    My computer has crashed a couple times burn a pirated copy of windows 7 onto a disc make it bootable, and format the main drive and reinstall windows. Then you will have a fresh computer with nothing on it

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  10. #10
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    Default

    I dunno terror. I doubt it. I actually think it was her files getting fucked. How do I make a usb/cd boot first?

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