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Thread: Laptop Problem.

  1. #1
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    Default Laptop Problem.

    Well my sister's new laptop is getting BSOD after installing some windows 8 update on her computer. Now every time after doing any kind of action it runs into the BSOD and restarts.

    First Screen gives us:

    C:\Windows\Minidump\040213-92368-01.dmp
    C:\Users\Username\AppData\Local\Temp\WER-143536-0.sysdata.xml
    C:\Windows\Memory.DMP

    Then when it's restarting it says look online for error:

    SYSTEM_SERVICE_EXCEPTION (tcpip.sys)

    Any solutions here guys?

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  2. #2
    Forza Enthusiast
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    So she had windows 8 installed already?

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  3. #3
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    Default

    Quote Originally Posted by Bigbatman245 View Post
    So she had windows 8 installed already?
    yep.

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  4. #4
    I'ma Fuckin Scalie

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    Default

    Well, posting the directory to the dump files without actually uploading them wouldn't help much xD

    Can you even make it to the desktop without it bsod'ing? If not, then go into safemode and copy the dump files and upload them and I'll see if I can analyze them. Then disable all networking services, and your network card. Try booting up again normally and see what happens. Would you happen to have anti-virus installed on the machine by any chance?

    I've seen this tcpip.sys thing before, and it's usually with network cards and faulty drivers.

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    Last edited by Feckless.; 04-02-2013 at 08:33 PM.
    Code:
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